Online Privacy Policy

Updated: 1st Mar 2025

TIFA Sports B.V. (“TIFA Sports,” “we,” “us,” or “our”) is committed to inspiring and empowering athletes of all ages through innovative training tools and performance tracking. TIFA Sports is dedicated to respecting the privacy and security of your personal information. This privacy policy (“Privacy Policy”) describes the information we collect, how we use it, and how we protect it. It applies to all personal information collected through our websites, including www.tifasports.com, our mobile application, and other sources identified in this Privacy Policy, including our Services. By using our website, you consent to our Privacy Policy. For information about how we protect the privacy of children under the age of 13, please refer to our Children’s Privacy Policy section below.

Please also visit our Terms of Use section, which explains other terms governing the use of our Sites and Services. Terms not defined in this Privacy Policy have the meanings ascribed to them in the Terms of Use.

1. Collecting Information

Like many website and application providers, we gather information about how visitors use our Sites and Services. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you choose to provide us with your personal information. Once you provide us with your personal information, you are no longer anonymous to us.

This type of information may include:

• Device Information: We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information, including phone number). We will comply with the usage/license restrictions and requirements applicable to the device from which the information comes.
• Log Information: When you use the Services or view content provided by us, we may automatically collect and store certain information in server logs, such as details about how you use the Services, your Internet protocol (IP) address, or device event information (such as crashes, system activity, hardware settings, browser type, and browser language).
• Location Information: When you use a location-enabled Service, we may collect and process information about your actual location, such as GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may provide information on nearby Wi-Fi access points and cell towers.
• Unique Application Numbers: Certain Services may include a unique application number. This number and information about your installation (e.g., the operating system type and application version number) may be sent to TIFA Sports when you install or uninstall an application or use that Service.
• Local Storage: We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
• Cookies and Anonymous Identifiers: We use various technologies to collect and store information when you use the Services, as described below. This may include sending one or more cookies or anonymous identifiers to your device. For more information, see the Cookies and Pixel Tags section below.

We also request information directly from you (which may include first name, last name, address, telephone number, email address, age, gender, team, club, video footage, and, when necessary, payment information) when you:

• Register for an account
• Make a purchase
• Request to receive communications

To better understand your preferences and serve you better, we may combine information you provide online with other information from TIFA Sports sources, transactions, and communications. This may include data from TIFA Sports events, direct mail, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. All data combined and stored with online data is subject to this Privacy Policy.

If you do not wish for us to collect any information about you, you can choose not to provide Personal Information. However, your choice not to provide information may prevent you from using certain features of the Sites or Services.

2. Using Information

We may use the information we collect to:

• Customize and personalize your communications and experience
• Respond to your customer service inquiries
• Communicate with you about your purchases, account information, or customer service needs
• Communicate with you about our products, events, and for other promotional purposes
• Improve our business and Services
• Comply with legal obligations

For the purpose of providing our Services or operating our business, we may transfer information between TIFA Sports and our service providers, who use that information only to provide us with services or conduct TIFA Sports business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our service providers with the information they need to perform their services and work with them to respect and protect your information.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website or other policies, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

If we are involved in a merger, acquisition, asset sale, joint venture, or similar transaction, your information may be transferred to, or accessed by, a successor or other entity as part of, or in preparation for, such a transaction. In that case, your information may be subject to that entity’s privacy policies, which may differ from this Privacy Policy.

3. Protecting Your Information

We use a variety of security measures, including encryption and authentication tools, to maintain the safety of your personal information. Your personal information is contained behind secured networks and is accessible only to a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All payment information you supply is transmitted via Secure Socket Layer (SSL) technology by our third-party payment processors. Despite these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

4. Cookies and Pixel Tags

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.

For example, we use cookies to:

• Remember the items in your Shopping Cart
• Recognize you when you return to our website/app.
• Enable you to use Express Checkout
• Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings (e.g., Google Chrome or Safari). Each browser is different, so look at your browser Help menu to learn how to modify your cookie settings.

We also use pixel tags—tiny graphic images—to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.

We may use pixel tags and web beacons to collect information about your visit, including the pages you view, the links you click, and other actions taken in connection with our Sites and Services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses.

We also work with other companies that use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising.

6. Unsubscribing, Removing, or Modifying Your Information

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from TIFA Sports or would like to update or change your personal information or preferences, follow the instructions below.

Registration Information, Email, and Other Subscriptions
To modify the information you have provided during registration, please log in and update your personal profile.

To unsubscribe from an email, please follow the instructions provided in any email you receive.

If you request that your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record-keeping purposes.

7. Third-Party Links

The Services may contain links to webpages or tools operated by parties other than TIFA Sports. We do not control such websites or tools and are not responsible for their contents or the privacy policies or practices of such websites or service providers. Our inclusion of links to an outside website or tool does not imply any endorsement of the material on such websites or tools or any association with their operators. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from our Services or other websites) is free of viruses, worms, Trojan horses, defects, and other destructive items. These websites and services may have their own privacy policies, which you will be subject to upon accessing the third party’s website. We strongly recommend that you review the third party’s terms and policies.

8. Policy Changes

We may change our Privacy Policy from time to time. By checking the “Updated” date at the top of this page, you can determine the date of our latest changes to this Privacy Policy. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy practices.

9. Children’s Privacy Policy

TIFA Sports is committed to motivating, educating, and inspiring children and athletes of all ages through beneficial training videos and content. We are dedicated to protecting the privacy of children and handling any personal information we obtain from them with care and respect. This Children’s Privacy Policy is designed to answer your questions regarding our privacy policies and principles with respect to individuals under the age of 13 (“child” or “children”). We will not collect, use, or disclose personal information about a child without parental consent.

What Types of Personal Information Do We Collect About Children?
Children can surf the Sites and view content without any personal information being collected. We do not collect personal information from children unless they register on the Services. When a child registers, we may collect the following information: name, parent’s email address, child’s birth date, username, gender, password, photographic images, IP address, and other persistent identifiers derived from cookies. 

How Can Parents Access, Change, or Delete Their Child’s Information?
Parents can access, change, or delete their child’s personal information by logging into the child’s app profile page.

Who Can Parents Contact with Questions or Concerns?
If you have questions or concerns about our Children’s Privacy Policy, please contact us at:

TIFA Sports B.V.
Willem Duysplaats 6
Berkel en Rodenrijs – 2652 NE
Netherlands (NL)
info@tifasports.com